Incident Investigation Validated – Incident UID: IMF/GLTO/GRR/NMC/26/00004 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Investigation Approvers about the Pending approval


Sending WhatsApp for Incident Approval to User: 2034


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Investigation Validated Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident Validated – Incident UID: IMF/GLTO/GRR/NMC/26/00005 | Site: Alanreed

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Validation to User: 2034


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Validated Event ###


### End Event Execution ###


### Start Event Execution ###


Incident Validated – Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Using org-specific template for Org 211: Templates\OrgTemplates\211\Templates\IncidentInvestigationRequiredNotification.html


Initializing Email Service Client


Generating Email Request


Investigation Required - (Near Miss) FIR Released | Incident UID: IMF/GLTO/GRR/NMC/26/00005 | Site: Alanreed


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Investigation Required - (FAC) FIR Released | Incident UID: IMF/GLTO/GRR/FAC/26/00001 | Site: Alanreed


Message : {"EventName":"WHATSAPP_TO_BATCH_PARTICIPANTS","EventArgs":[{"Key":"BatchParticipantIds","Value":"[65672]"},{"Key":"BatchId","Value":3030}]}


### Started process for Execution of Event : WHATSAPP_TO_BATCH_PARTICIPANTS ###


# Calling SendNotificationToBatchParticipants function for  whatsapp notification #


Executing completed course notification function to batch participants


Executing planned/Inprogress notification function to batch participants


Sending notification to batch participant for planned and in progress status6717


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003962","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_planned_batch_latest_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Adelbert Miley"},{"type":"text","text":"ppe - test"},{"type":"text","text":"PPEs"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"0 Week(s) 0 Day(s) 1 Hour(s)"},{"type":"text","text":"No faculty"},{"type":"text","text":"August 18, 2026  03:06:00 PM"},{"type":"text","text":"PLANNED"},{"type":"text","text":"https://oqsha.com/#/batches/view/248/239/3030?dlType=viewBatch"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78726},{"Key":"AssignedToID","Value":2550}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Adelina Chesnut, UserId : 2550 for assigned to notification ##


Sending Assigned To Email for IncidentId:78726


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket J5JDG6 is assigned to you related to 'Near miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78726


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:78726


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/92651084-ac5a-3602-bbb0-8be1b54cf874


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 20520.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/263a559d-b5b2-332e-8d7f-14575618c489


Push notification failed to send to a device 21392.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78727},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Sending Assigned To Whatsapp for IncidentId:78727


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78728},{"Key":"AssignedToID","Value":1955}]}


## Sending email to Renard Whatley, UserId : 1955 for assigned to notification ##


Sending Assigned To Email for IncidentId:78728


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket L0FPPA is assigned to you related to 'Near miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78728


# Fetching devices bypassing preferences (Single System Fallback) #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78728},{"Key":"OrgId","Value":211},{"Key":"AssignedToID","Value":1202}]}


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Giselle Longo, UserId : 1202 for assigned to notification ##


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:78728


Initializing Email Service Client


Generating Email Request


Ticket L0FPPA has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"L0FPPA"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as gnnfdjn"},{"type":"text","text":"Ticket"},{"type":"text","text":"gnjvf"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78728"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912222222221","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Longo"},{"type":"text","text":"Ticket"},{"type":"text","text":"L0FPPA"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as gnnfdjn"},{"type":"text","text":"Ticket"},{"type":"text","text":"gnjvf"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78728"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Fetching devices bypassing preferences (system event or unknown module) (Bulk) #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"L0FPPA"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as fvfnjnf"},{"type":"text","text":"Ticket"},{"type":"text","text":"gnjvf"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78728"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912222222221","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Longo"},{"type":"text","text":"Ticket"},{"type":"text","text":"L0FPPA"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as fvfnjnf"},{"type":"text","text":"Ticket"},{"type":"text","text":"gnjvf"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/78728"},{"type":"text","text":"Oqsha Team"}]}]}}}


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Kalan Calder"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm11683@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Kalan Calder"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserUid","Value":"9914688266"},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"Email","Value":"osm11683@osmosys.co"},{"Key":"MobileNumber","Value":"+915555555682"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Rigis Veloz"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm02776@osmosys.co"}]}


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Rigis Veloz"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park, Williams Canyon"},{"Key":"Email","Value":"osm02776@osmosys.co"},{"Key":"MobileNumber","Value":"+915555558162"}]}


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Cecilia Benedict"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm07063@osmosys.co"}]}


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Cecilia Benedict"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"SailPoint Inc."},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Belleair, Clint, Cold Spring, Huetter, Nyack, Shorewood-Tower Hills-Harbert, South Plainfield, Stansbury Park"},{"Key":"Email","Value":"osm07063@osmosys.co"},{"Key":"MobileNumber","Value":"+915555556373"}]}


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":78729},{"Key":"AssignedToID","Value":1955}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Renard Whatley, UserId : 1955 for assigned to notification ##


Sending Assigned To Email for IncidentId:78729


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket Y42GOM is assigned to you related to 'Near miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:78729


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Gla Panek"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Neveu"},{"Key":"UserDivisions","Value":""},{"Key":"UserIncidentSites","Value":"Beaverdam, Champion Heights, Healdton"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"osm10828@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###